How shipping works
Review delivery at checkout
Amazon displays the available shipping methods, fees, and estimated delivery dates before you place the order.
Track through Your Orders
Once the order ships, Amazon provides carrier and tracking updates in your account.
Resolve delivery issues with Amazon
Use the order-specific help options for delays, missing packages, damaged shipments, or address concerns.
Delivery estimates and shipping charges
Delivery dates and charges are calculated by Amazon using the destination, inventory location, fulfillment method, selected shipping speed, and account eligibility. BearBelle does not set or guarantee the estimates shown by Amazon.
Address changes and cancellations
If you need to change an address or cancel an order, check the available options in Your Orders as soon as possible. Once an order enters the shipping process, Amazon may not be able to make a change.
Delayed, lost, or damaged packages
- Check the latest tracking status and delivery notes in Amazon.
- Use the order's help options if tracking has stopped or the package is marked delivered but cannot be located.
- Report visible shipping damage through Amazon and retain the packaging until the request is resolved.
International availability
Product availability, destination eligibility, duties, taxes, and delivery options vary by location and are shown by Amazon before checkout. For a product question unrelated to shipping, email support@getbearbelle.com.
