Start a return
Open Your Orders
Sign in to the Amazon account used for the purchase and locate your BearBelle order.
Choose the available return option
Follow the return, replacement, or refund options Amazon shows for that item and order.
Use Amazon's instructions
Complete the return method and track any refund through your Amazon account.
Eligibility and timing
The return window, item eligibility, return method, and refund timing displayed in Your Orders control. These details can vary based on the item condition, seller, fulfillment method, and Amazon policy in effect when you request the return.
Do not mail a return to the BearBelle business address unless you have received written instructions specifically directing you to do so.
Damaged, incorrect, or missing items
- Use the problem-resolution options attached to the order in Amazon.
- Keep the packaging and product until Amazon confirms the next step.
- For product-quality feedback, email support@getbearbelle.com after opening the appropriate Amazon request.
Purchases made elsewhere
If you purchased BearBelle from another authorized retailer, that retailer's return and refund policy applies. Contact the place of purchase directly and keep your receipt or order confirmation.
